Our Approach
At Elizabeth House Hospital, we are committed to delivering high-quality, acute inpatient mental health services tailored to the needs of individuals experiencing crisis or acute episodes of mental illness. Our comprehensive clinical pathway is structured to provide seamless, patient-centred care from admission through to discharge, ensuring individuals receive the support they need at every stage of their recovery journey. This pathway reflects our core values of safety, dignity, collaboration, and evidence-based practice.
We have a least restrictive approach, with minimal use of special observations. This is achieved through patient-centred care planning, highly skilled staff, and training programmes that proactively support individual needs and recovery.
On admission, safety and immediate needs are assessed and treatment started. Following this, there is a full MDT meeting where a full assessment is completed, and care and treatment discussed in consultation with the patient. Patients do not stay with us for long, and discharge planning starts at the point of admission.
We understand that every patient is an individual and that the time for assessment and treatment may vary for each person however if patients are within the acute service for longer than average {28 days} we will view this as a “delayed discharge”. The hospital will work hard with care coordinators to support a timely discharge.
Quality and Safety
At Elizabeth House Hospital, quality and safety are at the heart of everything we do. Our services are regulated by the Care Quality Commission (CQC), ensuring compliance with the highest standards of care. Specific measures include:
Robust Risk Management: To safeguard patients, staff, and visitors.
Staff Training and Development: Ensuring our team is equipped with the latest knowledge and skills.
Patient Feedback: Actively sought and used to drive continuous improvement.